AI Knowledge Base That’s Delightfully Intuitive

Easily create & manage help content with ProProfs AI

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Create & enhance help content with AI
SEO-optimize your help content
Analyze & improve your content with AI reports
Improve content quality & save time
Enable better self-service & usage insights

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Smarter Search & Access With AI

Help users instantly find the right answers across all your knowledge bases

Deliver a Google-like search experience

Provide intuitive search using a proprietary AI model trained on your content, helping surface relevant suggestions, auto-complete options, and accurate answers.
Search across multiple sites with ease

AI-powered search enables users to find answers from multiple help sites or knowledge bases, all from a single unified search bar. It streamlines information discovery for both employees and customers.
Enhance precision with advanced filters

AI enhances search accuracy by allowing users to refine results through filters, tags, and parameters, ensuring they always access the most relevant content.
Maintain privacy & control

Keep sensitive information secure by excluding private or internal knowledge bases from public search results, all while ensuring open access where needed.

Deliver a Google-like search experience

Provide intuitive search using a proprietary AI model trained on your content, helping surface relevant suggestions, auto-complete options, and accurate answers.

Search across multiple sites with ease

AI-powered search enables users to find answers from multiple help sites or knowledge bases, all from a single unified search bar. It streamlines information discovery for both employees and customers.

Enhance precision with advanced filters

AI enhances search accuracy by allowing users to refine results through filters, tags, and parameters, ensuring they always access the most relevant content.

Maintain privacy & control

Keep sensitive information secure by excluding private or internal knowledge bases from public search results, all while ensuring open access where needed.

How to Create Help Content With AI

Create & enhance your help content with custom prompts & content customization tools

Step 1: Create a new article using a page template/existing content
Pick a template, import existing content, or create a blank page to start with.
Step 2: Get your article content by telling AI
Generate help content, summarize the current article, or improve it/adjust the length with AI.
Step 3: Customize your article & publish
Add a table of contents, and fine-tune styling with custom fonts/colors or CSS.

Get More Visibility With AI SEO

Boost your knowledge base's visibility with AI-powered SEO optimization

Generate article title recommendations

Get AI-powered suggestions for catchy and SEO-friendly article titles that attract more readers.
Generate article tags

Improve content discoverability with relevant tags generated by AI, making it easier for users to find what they need.
Generate article SEO meta description

Craft compelling meta descriptions that improve your knowledge base's search engine ranking and click-through rates.

Generate article title recommendations

Get AI-powered suggestions for catchy and SEO-friendly article titles that attract more readers.

Generate article tags

Improve content discoverability with relevant tags generated by AI, making it easier for users to find what they need.

Generate article SEO meta description

Craft compelling meta descriptions that improve your knowledge base's search engine ranking and click-through rates.

Analyze & Improve Your Content With AI Reports

Gain data-driven insights into your knowledge base's performance & optimize its impact

Gain insights into your knowledge base statistics

AI models bring clarity to user behavior by surfacing frequent questions. This helps you interpret metrics like total searches, failed searches, articles created, and total reads more effectively.

Track author activity & contributions

Monitor author activity to ensure your knowledge base stays up-to-date.

Pinpoint popular & poorly rated content

Identify areas for improvement with popular and poorly rated articles, failed keywords, and more.

Gain insights into your knowledge base statistics

AI models bring clarity to user behavior by surfacing frequent questions. This helps you interpret metrics like total searches, failed searches, articles created, and total reads more effectively.
Track author activity & contributions

Monitor author activity to ensure your knowledge base stays up-to-date.
Pinpoint popular & poorly rated content

Identify areas for improvement with popular and poorly rated articles, failed keywords, and more.

Get Started Free

No credit card required.

Get a Demo

Plug In All Your Knowledge: Internal or External

Bring all your content together & let AI make it instantly searchable, usable & insightful

Centralize your knowledge in one place

Connect all your documents, FAQs, manuals, and guides, whether they’re for employees or customers, into a single, AI-powered knowledge base.
Enable AI to understand & use your content

Your AI, trained on your data, can write articles, refine content, answer questions, and generate reports based on your existing knowledge.
Keep info. consistent across teams & channels

Ensure that both your internal teams and external users access the same, accurate information, powered by a unified AI knowledge source.
Use AI widgets to deliver answers anywhere

Embed lightweight AI widgets on your website, help center, or internal tools so users can access relevant answers without switching contexts.