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Create & Manage Knowledge Together

Collaborate and organize information in a centralized knowledge base

Bring your teams together and create user guides, wikis, PDF manuals, blogs, knowledge bases, ebooks and more in one single location. Manage all your training and marketing materials in a single repository with full control over workflows, versions and approval processes. Update and publish content at a single click.

  • tick Knowledgebase tick Centralize knowledge creation and sharing
  • tick Knowledgebase tick Collaborate and manage content better
  • tick Knowledgebase tick Instantly update and publish content

Discover Content That Accelerates Sales

Get insights into winning content that enures lead conversions

ProProfs empowers your marketing team to see what content is popular in the knowledge base. Relationship managers, product managers and advisors get clear insights into which articles, ebooks, guides or manuals are performing well with customers. All insights are visually represented for easy understanding and you can also dig further by exporting the data as Excel or PDF files.

  • tick Knowledgebase tick Predict which content enables sales
  • tick Knowledgebase tick View data as graphs and charts
  • tick Knowledgebase tick Share reports as Excel or PDF

Equip Sales With Actionable Knowledge

Keep sales reps up-to-date on product knowledge. Resolve queries faster

ProProfs works behind the scenes to highlight the content that is most popular with your customers or is most used by internal sales people. By filtering the noise, ProProfs empowers your sales team to easily find key information such as the pitch, blog, ebook, wiki, user guide or product announcement that best matches a sales situation.

  • tick Knowledgebase tick Push key content in front of sales
  • tick Knowledgebase tick Find any information at a click
  • tick Knowledgebase tick Guide sales team to follow best practices
Equip sales with actionable knowledgebase

Integrate With Your Favorite Tools

Push key sales enablement content into other tools. Turn tickets into help articles

ProProfs integrates seamlessly with popular CRMs and helpdesk tools such as Zendesk, Freshdesk and more. Sales executives can view all help articles, user guides and other winning content, without ever leaving Salesforce. Support agents can also instantly turn a ticket or query, within Zendesk, into a help article in ProProfs Knowledgebase.

  • tick Knowledgebase tick Integrate with powerful tools
  • tick Knowledgebase tick Enable single sign on
  • tick Knowledgebase tick Track customer tickets in ProProfs

Testimonials

  • The errors made while processing orders reduced significantly, thanks to ProProfs.
    We significantly reduced errors in every order, thanks to the centralised source of information we created using Proprofs knowledge base software.
    Tom Michael Dela Cruz
    Tom Michael Dela Cruz,

    Training Specialist, The Studio Technologies Inc.

  • Our knowledge base has exploded to over 200 useful articles full of relevant data, documentation, images and video.
    WithProprofs, we’ve had an explosion in data available in just a few months, our knowledge base has exploded to over 200 useful articles full of relevant data, documentation, image and video.
    Trever Ehrlich
    Trever Ehrlich,

    Creative Solutions Manager, Kenco Logistics

ProProfs is a Recognized Leader in Knowledge Management

Digital Best
American Business Award
Rising Star
Knowledge Management Software
Crozdesk Leader
Brandon Hall
Crozdesk Happiest User
Crozdesk Quality Choice
Digital Best
American Business Award
Rising Star
Knowledge Management Software
Crozdesk Leader
Brandon Hall
Crozdesk Happiest User
Crozdesk Quality Choice

Press & Ratings

ProProfs Knowledge Base Software Capeterra Review
ProProfs Knowledge Base Software FinancesOnline Review
ProProfs Knowledge Base Software G2Crowd Review
ProProfs Knowledge Base Software GetApp Review
ProProfs Knowledge Base Software SaaSGenius Review

Try ProProfs Knowledge Base for Free

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