Create a Technical Document Easily

Write, edit, and upload files with MS Word-like editor
Create a Technical Document with online technical documentation software

Create comprehensive technical documentation for your customers and support staff with our technical writing software. Write and edit with a powerful yet simple editor. Upload word docs, PDFs, PPTs easily to your technical document. Add images and videos to content and make your document an engaging source of information. Pick your favorite fonts to style your document the way your visitors like it the most.

  • tick Knowledgebase tick Upload PDF, word files, PPTs & more
  • tick Knowledgebase tick Add images, videos to make it engaging
  • tick Knowledgebase tick Pick from 600+ fonts & themes

Google-Like Search Experience

Make information-sourcing a breeze for your visitors

Information-gathering has never been easier! Equip your customers and support staff with a self-help document that offers seamless searchability. The Google-like search functionality makes it super-smooth to find answers. The best part is, questions are auto-completed as you type in. Utilize cross-linking to drive readers to relevant articles.

  • tick Knowledgebase tick Google-like search functionality
  • tick Knowledgebase tick Auto-complete user questions
  • tick Knowledgebase tick Cross-link relevant articles
searchable technincal documentation knowledge base software

Simplify Jargon With Contextual Help

Add tooltips, lightboxes, and popups to your content
technical documentation software with contextual help

Create technical documentation in a way that it provides an end-to-end understanding of the topic. Make complex seeming content easy with tooltips, lightboxes, and popups within your document. Explain jargon, complicated concepts, and provide additional information wherever necessary with these powerful tools.

  • tick Knowledgebase tick Explain jargon with tooltips
  • tick Knowledgebase tick Provide additional info with lightboxes
  • tick Knowledgebase tick Add popups to simplify content

Analyze Document Performance

Know what’s being searched, what’s working and what’s not

Get automated reports that highlight what your customers and support staff are searching for. Check stats on successful and failed searches, popular and poorly rated articles, broken links, content suggestions, and so on. Get actionable insights into trending articles, articles that need to be fixed, and new article additions for the failed searches. Keep improving your documentation with updated information.

  • tick Knowledgebase tick Find successful & failed searches
  • tick Knowledgebase tick View popular & poorly rated articles
  • tick Knowledgebase tick Find & fix broken links

Perfect for

Context-Sensitive Help

Create a knowledge base and use contextual help tools to create on-site and task-based help.

Help Authoring Software

Design, create, publish and maintain help files, manuals and documentation using help authoring software.

Wiki Software

Collaborate with team members to create public and private wikis. Manage content with advanced authoring options.


  • Simple & Easy
    Simple & Easy

    For all skill levels. No software download or HTML skills needed.

  • Highly Searchable
    Highly Searchable

    Find answers instantly with a highly searchable knowledge base.

  • Centralize Documents
    Centralize Documents

    Centrally access company documents, manuals, and more.

  • Analytics & Reports
    Analytics & Reports

    Learn what users are searching for & Integrate with Google Analytics.

  • Anytime, Anywhere Access
    Anytime, Anywhere Access

    View and access knowledge base on laptops, tablets or smartphones.

  • Reduce Customer Tickets
    Reduce Customer Tickets

    Customers instantly find answers on your self-service help site.


  • The errors made while processing orders reduced significantly, thanks to ProProfs.
    We significantly reduced errors in every order, thanks to the centralised source of information we created using Proprofs knowledge base software.
    Tom Michael Dela Cruz
    Tom Michael Dela Cruz,

    Training Specialist, The Studio Technologies Inc.

  • Our knowledge base has exploded to over 200 useful articles full of relevant data, documentation, images and video.
    WithProprofs, we’ve had an explosion in data available in just a few months, our knowledge base has exploded to over 200 useful articles full of relevant data, documentation, image and video.
    Trever Ehrlich
    Trever Ehrlich,

    Creative Solutions Manager, Kenco Logistics

ProProfs is a Recognized Leader in Knowledge Management

Digital Best
American Business Award
Rising Star
Knowledge Management Software
Crozdesk Leader
Brandon Hall
Crozdesk Happiest User
Crozdesk Quality Choice
Digital Best
American Business Award
Rising Star
Knowledge Management Software
Crozdesk Leader
Brandon Hall
Crozdesk Happiest User
Crozdesk Quality Choice

Press & Ratings

ProProfs Knowledge Base Software Capeterra Review
ProProfs Knowledge Base Software FinancesOnline Review
ProProfs Knowledge Base Software G2Crowd Review
ProProfs Knowledge Base Software GetApp Review
ProProfs Knowledge Base Software SaaSGenius Review

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