Help customers understand your product or service better by delivering precise help whenever they need it. Explain technical terms, additional product features or pricing disclaimers using tooltips and light boxes. Enhance the user experience of your help site by conveying your message clearly to customers using pop-ups.
No more hard coding help pages or manually updating help content. Simply copy and paste a small code snippet to place on your website where you want the help to appear. Any changes you make on ProProfs are instantly reflected on your website or application.
Any contextual help that you create works across all operating systems, browsers and mobile devices. ProProfs is powered by HTML5 to ensure that your help content works on Apple, Android, BlackBerry, and Windows devices. Your tooltips and light boxes are also automatically resized to fit all screen sizes.
Easily create, manage and embed tooltips on your websites or applications to explain product features, policies, pricing disclaimers and more. Delight users by offering help when they need it.
Guide new users through product tours, procedure help etc with interactive and easy to understand light boxes. These come with a scroll bar effect and are perfect for displaying exhaustive help documentation.
Provide precise help to users with embedded popups. Show interactive content, in the popup, such as images and icons with no coding or programming at your end. They can also be used as signposts to related help content.
We are building a 100-year company with a mission to DELIGHT customers. People think we’re crazy to offer phone, chat, and email support. We still do it. When it comes to awesome support & building delightful software, we go the distance - try it, and you will love it.
We significantly reduced errors in every order, thanks to the centralised source of information we created using Proprofs knowledge base software.
Training Specialist, The Studio Technologies Inc.
WithProprofs, we’ve had an explosion in data available in just a few months, our knowledge base has exploded to over 200 useful articles full of relevant data, documentation, image and video.
Creative Solutions Manager, Kenco Logistics