Context Sensitive Help Software

Use contextual help tool to create on site & task-based help

Get Started Free

No credit card required.

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Create awesome customer experience
Guide customers with tooltips & pop-ups
Works on all browsers & devices
No coding or development required

Get Started Free

No credit card required.

Get a Demo

Easily Create Tooltips, Light Boxes & Pop-ups

Deliver context sensitive help to customers when they need it

Help customers understand your product or service better by delivering precise help whenever they need it. Explain technical terms, additional product features or pricing disclaimers using tooltips and light boxes. Enhance the user experience of your help site by conveying your message clearly to customers using pop-ups.

Explain technical terms with tooltips
Enhance user experience with pop-ups
Deliver key information using light boxes

Easily create tooltips, lightboxes and pop-ups

Instant Updates With Codes Snippet

We take care of the headaches, while you focus on creating

No more hard coding help pages or manually updating help content. Simply copy and paste a small code snippet to place on your website where you want the help to appear. Any changes you make on ProProfs are instantly reflected on your website or application.

Easy and instant updates
No coding or IT help required
Small code snippet

Single Source for Multiple Devices

Create contextual help once and publish on multiple devices instantly

Any contextual help that you create works across all operating systems, browsers and mobile devices. ProProfs is powered by HTML5 to ensure that your help content works on Apple, Android, BlackBerry, and Windows devices. Your tooltips and light boxes are also automatically resized to fit all screen sizes.

Optimized for all screen sizes
Browse with swipes and taps
Instantly find help with a touch

Context Sensitive Help Examples

Create awesome help documentation for your websites & mobile apps

Tooltip

Create a delightful user experience

Easily create, manage and embed tooltips on your websites or applications to explain product features, policies, pricing disclaimers and more. Delight users by offering help when they need it.

Hover to view tooltip

See Web Form Using Tool Tip

Lightbox

Onboard new users easily

Guide new users through product tours, procedure help etc with interactive and easy to understand light boxes. These come with a scroll bar effect and are perfect for displaying exhaustive help documentation.

Click to view lightbox

Popup

Offer right help at the right time

Provide precise help to users with embedded popups. Show interactive content, in the popup, such as images and icons with no coding or programming at your end. They can also be used as signposts to related help content.

Click to view popup

Context Sensitive Help for Web Forms

Legal Business Name *

Business Name on Card *
Credit Card CVV

Doing Business As
E-mail Address *

Official Business Phone Number *
Annual Business Net Income

Business Website URL

We Believe Software Should Make You Happy

We are building a 100-year company with awesome human support

We are building a 100-year company with a mission to DELIGHT customers. People think we’re crazy to offer phone, chat, and email support. We still do it. When it comes to awesome support & building delightful software, we go the distance - try it, and you will love it.

Context Sensitive Help Benefits

Deliver onsite help exactly when your users need it

Simple & Easy
Creating and adding embedded tooltips on your site or app is as simple as a few clicks.
Manage Help Centrally
No more FTP or going through the IT team to improve your sites' contextual help.
Delight Your Users
Offer users a smooth experience of your site or app without having them switch pages to look for help.

Mobile & Tablets
View the tooltips, popups and lightboxes on any device including Android, iPhones and more.
Improve Engagement
Offer instant answers to users and increase time spent by them on your site by 173%.
Reduce Support Costs
Empower your users to find help on their own, without increasing your support team's workload.

Testimonials

The errors made while processing orders reduced significantly, thanks to ProProfs.

We significantly reduced errors in every order, thanks to the centralised source of information we created using Proprofs knowledge base software.

Tom Michael Dela Cruz,

Training Specialist, The Studio Technologies Inc.
Our knowledge base has exploded to over 200 useful articles full of relevant data, documentation, images and video.

WithProprofs, we’ve had an explosion in data available in just a few months, our knowledge base has exploded to over 200 useful articles full of relevant data, documentation, image and video.

Trever Ehrlich,

Creative Solutions Manager, Kenco Logistics