One Delightfully Simple Price for Everything
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What's included in this price? Everything.
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Unlimited Knowledge Base
Create multiple knowledge bases, manuals, and help sites, each with separate domains.
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Unlimited Pages
A page is a knowledge base article with a unique URL. There is no limit on the number of pages you can create for your help sites.
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Unlimited Views
Allow an unlimited number of people to view your public knowledge base.
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Unlimited Users & Groups
A user is a member of your team who logs into your knowledge base to view or edit it. Add unlimited users and groups to your knowledge base and let them work collaboratively to generate content.
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Public or Private
Create a public help center, manuals, and documentation for customers. Set up private sites with limited access using password protection or your own authentication services.
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Homepage Builder
Create a beautiful home page for your help site and customize it with your company’s logo and brand name.
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Brand & Design
Customize your help sites using colors, themes, and fonts that go well with your company’s branding. Embrace the power of custom CSS to design your help site just the way you want.
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Templates
Choose from an array of professionally designed site and page templates to create a visually appealing knowledge base.
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Mobile & Tablet
Optimize your help site for mobile phones and tablets for a seamless, on-the-go self-service experience.
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Language Localization
Build help sites in over 60+ languages to serve your globally-dispersed audience.
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Revision History
Track all edits made to your help site pages, compare page versions, and roll back to a previous version if necessary.
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Version Control
Create site versions, switch between different versions, and revert to a previous version anytime you want.
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Advanced Editor
Write, edit, customize, and publish your help site using our easy-to-use WYSIWYG editor. Add images and videos to your help content for a delightful user experience.
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Conditional Content
Set rules and conditions to hide or display help content based on parameters such as viewing device, URL, user groups, and many others.
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Reports & Analytics
Leverage our built-in reports to gain actionable insights into your top and poor-performing articles, failed and successful searches, author activities, and much more.
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Vault
All your deleted articles are stored in Vault. Recover them anytime you want.
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Ticket Forms & Deflector
Add a ticket form to your articles and let end-users submit tickets for unresolved issues. Deflect support tickets by giving relevant article suggestions in the ticket form.
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Security
With custom licensing, get complete data ownership, access any report, transfer the ownership and safeguard sensitive information through SSL. Set IP restrictions to secure your help site from unauthorized IP addresses.
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Help Widget
Embed a help widget on your website to show relevant help articles and let end-users solve problems instantly without leaving the page. Perfect for guided & contextual help.
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Import & Export Content
Import help sites from Adobe RoboHelp, Madcap Flare, Frame Maker, etc. Native formats like CHM, HTML, EPUB, DOC, DOCX, PPT, XLS, & PDF are also supported. You can also import videos directly into your help site.
Plus:
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API, SSO, SAML, JWT
Seamlessly exchange data by integrating our tool with other systems using API. Set up Single Sign-On to enable users to log into multiple systems using a single set of credentials. Authenticate users and elevate data security using SAML. Deploy JWT to create a digital signature token for user authentication and secure data access.
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Third-Party Integrations
Integrate with popular third-party tools like Google Analytics, Hotjar, Zendesk, Freshdesk, and many others.
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Merge Tags & Content Snippets
Write a topic or snippet once and update it across your help sites in a click using our easy topic sharing feature. Ideal for commonly repeating information like company name, product name, page title, or personalized content like user's name, user's email, etc.
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Roles & Permissions
Control access rights and permissions by assigning roles like contributor, editor, administrator, and viewer, to users and groups.
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Tooltips, Lightboxes & Pop-ups
Guide end-users with a “learn more” pop-up or “what’s this” lightbox and tooltip. Authors can update these instantly without requiring IT help.
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Workflow & Comments
Set up a review workflow process by assigning statuses such as “Draft”, “In Progress”, “Ready for Review”, and “Published” to articles. Drive collaboration and teamwork through internal comments.