Top 15 Standard Operating Procedure Software (SOP) for 2023

In the fast-paced business world, doing things the right way is crucial. 

But, let’s be honest, keeping track of all steps and processes can be a headache for employees. This can take a toll on their efficiency and productivity. 

Standard operating procedure (SOP) software can help address these pain points by providing employees with a clear and concise set of instructions and a centralized platform to collaborate, thus streamlining processes and boosting productivity.  

The global market for SOP software is rapidly growing, reflecting the value these tools can bring to businesses. 

According to GlobeNewswire, the global market size was estimated at USD 287.79 million in 2020 and is expected to reach USD 389.83 million by 2026. 

Having explored multiple standard operating procedure software, I have found that each SOP software has unique strengths and weaknesses. The key is understanding their pros and cons and choosing the right tool for your business needs.

In this article, I have discussed each tool in detail and shared my experiences using them. I have also discussed their key features, what I liked and didn’t like about each tool, and their pricing. 

Here’s a summary of the 3 best SOP tools that you can definitely use for creating standard operating procedures. 

Top 15 SOP Software for 2023

1. ProProfs Knowledge Base – Best for Creating Fully Customized SOP Documents

Starting with what I chose for my company – ProProfs Knowledge Base. 

It is a simple yet powerful SOP software that helps you create fully customized standard operating procedures documentation. It enables your teams to collaborate throughout the SOP generation process – from writing and designing to the final publication. 

My favorite feature was its ready-to-use templates that are fully customizable and can help you prepare your SOP document in minutes. The tool’s simple text editor lets you add flowcharts, diagrams, and how-to videos to illustrate processes and make learning easier for employees. 

ProProfs knowledge base is also equipped with advanced search capabilities to help you find the information you need anytime and anywhere quickly.

What you’ll like:

• Internal comments that foster real-time collaboration between users
• Comprehensive reports to track knowledge base performance
• Multiple pre-designed page templates to customize as per your preferences
• Custom workflows to review the document before it goes live

What you may not like:

• The 15-day free trial period may not be enough to explore the tool
• Feature updates require active adaptation

Pricing: Starts from $49/author/month (billed annually). A 15-day free trial.

2. Trainual – Best for Customizable Templates

Trainual is a cloud-based SOP software that helps you streamline your onboarding and training processes. It enables teams to collaborate when crafting policies, SOPs, training modules, and additional onboarding materials by utilizing its inventive, pre-designed templates. 

I found this tool highly beneficial to transform SOPs into accessible playbooks for new hires to comprehend and use quickly. You can choose from hundreds of free templates and get your training manual off the ground in no time. 

What you’ll like:

• User-friendly interface to create and share their standard operating procedures 
• Customizable templates tailored to fit the specific needs of your business
• Multimedia content capabilities to create engaging and effective SOPs that incorporate images, videos, and other types of media

What you may not like:

• Lack of more advanced reporting and analytics features
• More interactive features, such as definition matching or other options beyond multiple choice could be added

Pricing: Starts from $49/month for 5 users 

3. SweetProcess – Best for Delegating Tasks to Team Members

SweetProcess is a web-based system that helps you create well-defined, easy-to-update SOP document, online portals, and manuals. 

I like how it simplified creating and managing SOPs with its task delegation features. These features work well for tracking changes and assigning tasks to employees.  

This ensures consistency in operations and allows for easy onboarding of new employees by providing them with clear instructions and guidelines.

Using this tool, I could create step-by-step guides for training new employees, add videos and pictures to explain tasks, and keep track of how workers are doing as they follow the steps.

What you’ll like:

• Easy documentation of procedures, processes, and policies to improve consistency and quality control
• Copy-paste function for visuals or pictures to enhance training and onboarding
• Option to embed videos into procedures or processes for improved clarity and understanding

What you may not like:

• Custom URL for knowledge base feature is still marked as “coming soon”
• Some users have mentioned difficulty with logging in or lagging

Pricing: Starts from $99/month for 20 active members

4. Scribe – Best for Converting Documents Into In-Depth Guides

Scribe is an SOP creation software that allows your sales, CSM, HR, and IT teams to instantly and effectively document and share processes. 

Have a process documented somewhere? Scribe helps you convert it into in-depth guides that can be easily accessed by your employees 24×7. 

It uses AI to help you automatically write instructions and generate SOPs in minutes. You can also share your guides in any format – via email, embed it in your LMS, or export to PDF. 

I like its custom branding features as they are easy to use and help you add company logo, colors, and design to your SOP documents, ensuring they look on-brand and professional. 

What you’ll like:

• User-friendly interface for easy navigation and use
• Auto-generated step-by-step guides to streamline processes
• Customizable guides to fit the unique needs of your organization

What you may not like:

• Can’t connect anything outside of Chrome without the premium plan
• Once you’ve written the content, it becomes a hassle to delete each article one by one manually

Pricing: Starts from $29/month

5. ProcessKit – Best for Customer Onboarding at Scale

ProcessKit is a cloud-based software that helps you streamline your customer onboarding and training processes. It lets your teams work together to create step-by-step guides and training plans that employees can follow to onboard clients. 

Its conditional logic feature allowed me to create ’smart’ processes that automatically adapt to each project. This is done by building conditional logic into the processes, which can be as simple as “If this… Then that…”

Also, changing my guides into easy-to-use playbooks for new employees was super simple. I could add PDFs, GIFs, and videos from different places to make my content interesting.

What you’ll like:

• User-friendly interface for easy navigation and use
• Customizable templates to fit the unique needs of your organization
• Multimedia integration capabilities to enhance training and onboarding

What you may not like:

• Could be more user-friendly 
• Setting up the tool takes considerable time

Pricing: Starts from $49/month for 3 team members 

6. Tallyfy – Best for Task Automation

Tallyfy is a workflow and process management software that allows you to document and automate every business process across your company. It provides a simple and proven way to automate tasks between coworkers and clients. 

Using this software, I could set up rules and triggers to automatically create new SOPs when certain conditions were met. I could also automatically update existing SOPs when changes were made to the underlying processes. 

This ensured the SOPs were up-to-date and accurate, reducing the risk of errors and improving efficiency within my company.

What you’ll like:

• Simple and easy-to-use drag-and-drop interface for process creation
• Fast response from customer support

What you may not like:

• Limited customization options
• UI is sluggish at times

Pricing: Starts from $15/user/month

7. Way We Do – Best for Automatic Revision Reminders

Way We Do helps you turn rules and steps into easy-to-follow plans for smooth operations. It gives you interactive checklists and templates to create SOP documentation and help employees do their daily tasks correctly.

What I love about this tool is its automatic revision reminders that help editors keep track of policies and procedures and ensure they are up to date. 

The software also allows you to assign future revision dates to any policy or procedure so changes are planned as part of the writing and editing process.

What you’ll like:

• Set task reminders to ensure timely completion of tasks
• Customize individual workflows for different users to enhance productivity
• Generate reports for performance evaluation to identify areas for improvement

What you may not like:

• High quarterly per-user charge
• Limited SOPs available for sales teams

Pricing: Starts from $25/user/month

8. Dozuki – Best for Real-Time Collaboration Across Team

Dozuki provides a wide range of creative templates to choose from when creating your SOPs. 

It enabled real-time collaboration across my teams and allowed members to discuss plans and procedures and develop SOPs together. I could generate internal reports to monitor the performance of my team members.

You also get features like a robust mobile app, advanced search capabilities, and a Q&A forum. Also, the software lets you view records of training assignments and completion for better clarity. 

What you’ll like:

• View previous edit history to track changes
• Collaborate and discuss projects and processes
• Add visuals to your SOPs and other documents

What you may not like:

• Reports are not that detailed 
• Finding older ve­rsions of guides can be a bit challenging

Pricing: Starts from $199/month 

9. JobRouter – Best for Business Process Automation

JobRouter is a digital process automation tool that allows you to create and manage automated workflows that enable you to design, implement, and execute business processes in a digital environment.

This can help in SOP creation by helping you define and automate the steps involved in creating, updating, and managing SOPs. 

By automating these processes, you can save time, reduce the risk of errors, and ensure that SOPs are always up-to-date and accurate.

What you’ll like:

• Extensive customizations to create SOP documents just the way you want
• Top-notch customer service

What you may not like:

• Can be expensive for small businesses
• Creating forms, rules, and scripts is a little confusing and time-consuming

Pricing: Starts from $199/month 

10. Process Street – Best for No-Code Workflows

Process Street is an easy-to-use SOP software that you can use to create, track, and manage SOPs. 

I really liked how it helped my teams share core processes and convert them into robust code-free workflows based on checklists.

I could create and organize my SOPs using a drag-and-drop editor, collaborate with my team members in real-time, and track changes to SOPs using version control. It offers robust search capabilities that make information gathering quite effortless for employees. 

What you’ll like:

• Clean interface to generate various reports quickly
• Easy to navigate the app using drag-and-drop interface 

What you may not like:

• Not-so-friendly UI
• Using it with Zapier is confusing

Pricing: Starts from $12.50/user/month 

11. Method Grid – Best for Managing Complex Projects and Processes

Method Grid is a knowledge and business process management tool that helps you create and manage team playbooks and processes on a centralized platform. 

It is equipped with a Grid system that can be utilized to organize the steps involved in a process into a visual, easy-to-follow format. You can add detailed instructions, images, videos, and other multimedia content to each step to provide clear guidance on how to complete the process.

Using this Grid system, my team could manage complex processes effortlessly by categorizing details about each step in different grids. Another interesting aspect of the software is its reporting dashboard which provides deep insights into the different elements of your project. 

What you’ll like:

• Visual and intuitive so you can get your documentation ready in minutes 
• The visual layout helps everyone to “see” the whole process and each stage in between

What you may not like:

• Limited pre-built templates 
• Lacks collaboration features in the free version

Pricing: Starts from $24/seat/month

12. Lean Power – Best for Dynamic Computer-Based Procedures

Lean Power is a digital work management and execution platform that improves work efficiency for businesses by digitizing tasks, enhancing data accuracy, and reducing equipment failures.

Lean Power’s SOP software is specifically designed to assist back-office planners and field workers in accurately and efficiently planning, converting, executing, and managing their workloads. 

It can quickly transform PDF files into dynamic, computer-based documents. Lean Power supports the entire lifecycle of procedures, including creation, planning, execution, and record management.

What you’ll like:

• You can easily import Word documents and convert them into smart procedures
• Real-time monitoring to track all aspects of work planning, scheduling, and execution

What you may not like:

• Customer support is not that strong
• Integrations with existing systems can be complex  

Pricing: Custom Pricing

13 SOP Express – Best for Guided Workflows

SOP Express is a platform designed to quickly deploy and manage SOPs for businesses of all sizes and industries. It offers efficient and practical tools to update SOPs and keep them aligned with changing operational needs.

My favorite part of the software is its guided workflows that provided step-by-step instructions, ensuring that tasks are performed consistently and to a high standard. 

The guided workflows can be customized to fit the specific needs of your business, allowing you to create comprehensive and effective SOPs.

What you’ll like:

• Version tracking to ensure that all SOP updates are logged and prior versions are accessible
• Customizable access levels for role-based permissions

What you may not like:

• Complicated SharePoint feature
• Template designs are not that impressive 

Pricing: Custom Pricing

14. Zavanta – Best for Adding Videos and Podcasts to Documents

Zavanta is a web-based system that helps you create well-defined, easy-to-update policies, procedures, online portals, and manuals. 

I found it very useful to create and manage policies, SOPs, and work instructions and make them easily accessible for my team. With quick search and navigational paths, finding information is a breeze. 

You can also add videos and podcasts to elevate the engagement level of your SOP documentation. Also, with features like customizable templates, drag-and-drop editing, and version control, Zavanta takes your experience to a whole new level. 

What you’ll like:

• Document personalization by including your company logo or border
• Strong customer support system

What you may not like:

• Functions more like a database tool and less like a word processing software 
• Some bugs while authoring documents

Pricing: Custom Pricing

15. ProcedureFlow – Best for Visualizing and Improving Business Processes

ProcedureFlow is a cloud-based knowledge management solution that lets you visualize your standard operating procedures. 

The platform allows you to create visual flowcharts and makes it easy for teams to understand SOPs. With flowcharts, process steps can be visually organized into an easy-to-follow format. 

You can add detailed instructions, images, and other multimedia content to each step to provide clear guidance on completing the process. The visual nature of the flowcharts makes it easier for your teams to follow the SOPs, improving compliance and reducing the risk of errors. 

What you’ll like:

• Cost-effective with a great collaboration feature that allows users to interact and continuously improve processes
• User-friendly and easy to set up

What you may not like:

• The tool doesn’t have an autosave feature
• User management system isn’t that strong

Pricing: Starts from $25/user/month

Which Is the Best SOP Software?

When it comes to choosing the best Standard Operating Procedures (SOP) software for your business, it ultimately depends on your specific needs and goals. 

But as far as my experience is concerned, ProProfs Knowledge Base, Trainual, and Method Grid are strong contenders for the title of the ‘best SOP software.’

ProProfs Knowledge Base

It is an easy-to-use SOP software tool that is ideal for you that need to create, manage, and share SOPs with employees. 

It enables real-time document collaboration with internal comments to help improve cross-team collaboration. It allows multiple authors to work together, track article changes, and share feedback from one centralized platform. 

Trainual

Trainual is another robust SOP software tool that is designed to help you streamline your standard operating procedures. It has an easy-to-use interface that enables you to create training manuals, SOPs, playbooks, handbooks, and more. 

Trainual’s automatic notification feature keeps your teams updated about any modifications they have made to their completed training packs so that they review the revised content to avoid mistakes.

SweetProces

SweetProcess is another feature-rich SOP software tool with centralized SOP creation and management, task delegation and progress tracking functionalities, and notification reminders. It is easy to use as you can just drag/drop items to rearrange them and add more steps after you’ve put in the basics.

Eventually, it’s essential to identify your pain points and requirements before you choose the best SOP software for your business. I hope this article helped you find the perfect SOP software tool.

Learn More About Standard Operating Procedure Software (SOP)

What is Standard Operating Procedure (SOP) software?

Standard Operating Procedure (SOP) software helps companies create, manage, and share SOPs with employees. 

It provides a centralized platform for creating, storing, and sharing SOPs, making it easier for employees to access the information they need to perform their jobs efficiently. 

SOP software often includes features like templates, collaboration tools, and version control to help you create and maintain accurate and up-to-date SOPs.

What are the Features of Standard Operating Procedure Software?

Standard Operating Procedure (SOP) software assists you in efficiently developing, maintaining, and disseminating standard operating procedures. 

Some of its primary features are pre-approved templates, collaboration tools for multiple users to work on the same SOP,  version control to keep track of changes, etc

What are the Benefits of Standard Operating Procedure Software?

Standard Operating Procedure (SOP) software ensures company protocols are followed consistently when carrying out a particular task or process. By giving employees clear, step-by-step directions, you can reduce the chances of errors at work. 

SOP software enhances employee training and onboarding by providing precise and concise instructions for new hires. 

This shortens the learning curve and improves overall productivity. It also minimizes non-compliance risk by providing a clear framework for employees to follow, ensuring that all necessary regulations and standards are met.

How to Choose the Best Standard Operating Procedure Software?

Choosing the best Standard Operating Procedure (SOP) software for your business can be challenging due to multiple options available in the market. When selecting SOP software, it is essential to consider factors like ease of use, listing on top review sites, core features, and value for money. 

It should be easy to install and use with a user-friendly user interface (UI), be listed on top review sites with positive user reviews, have all the essential features of a user-friendly knowledge base, and offer transparent pricing.

 It’s always wise to utilize the free trials or demos the vendors provide to test the software and see if it meets your needs.