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What is wiki software?

Wiki software helps you create an internal wiki where information can be stored and accessed easily for organizational use. It provides a secure way to write, organize, and share critical company information and employees’ institutional knowledge.

Teams can collaboratively write and manage content in the wiki, making the wiki creation process better and faster. Modern wiki software supports images and videos, article interlinks, quick search, and robust customization features.

With knowledge management and team collaboration becoming increasingly important in the workplace, employing the right internal wiki software is a smart step in the right direction.

What Is Knowledge Base Software?

Top Use Cases of Wiki Software

Company Wiki

Company Wiki

Enterprise wiki software is perfect for creating a company wiki that acts as a shared information resource for employees. They can use it to get quick access to general company information such as workplace policies, guidelines, workflows, code of conduct, and more. A well-structured and searchable wiki equips employees with the knowledge they need to do their jobs well, ensuring that work happens in a certain way and up to company standards.

  • Create an internal knowledge resource
  • Equip employees with 24x7 information access
  • Centralize company information

Internal Wiki

Team productivity plummets, and work gets hampered when company information is not readily available. The best wiki software helps you create an internal wiki that allows teams to share and access information anytime, anywhere they want. Different teams can work collaboratively to create and maintain the internal wiki and update it from time to time. From standard operating procedures to department-specific information, an internal wiki provides everything teams need to function well.

  • Access your wiki anytime, anywhere
  • Collaborate to create and maintain wiki
  • Boost team productivity

Customize Your Wiki, Your Way

Customize Wiki

Online wiki software offers modern editing and design capabilities that make your wiki look and feel good. Get access to a range of formatting and styling options and tailor your wiki your way. You can add header and footer to wiki pages, use your favorite fonts, themes, and colors to build a wiki that matches your brand.

Make Information Search Effortless

Make Information Search Effortless

Enterprise wiki software offers a unified search to help employees discover answers to their questions quickly. Using the right set of keywords and tags, you can make wiki’s content easy to search. Interlink related articles and direct employees to relevant help content. Seamless navigation makes information-gathering a matter of a few clicks.

Set User Roles & Enable Collaboration

Bring the best minds of your company under one roof to create impactful content. With the best wiki software, you can set roles and define the permissions of users and groups. A transparent picture of who is responsible for what helps employees work together in a streamlined way.

ProProfs Wiki Software Features

  •  Easy online editor
    Easy-to-Use Editor

    Write and edit content with our easy online editor that works like MS-Word.

  • Anytime, Anywhere Access
    Customize & Brand

    Access a wide range of fonts, themes, and colors, and tailor your wiki to your requirements.

  • SEO-Ready
    Import & Export

    Import Word docs, PPTs, and PDF files to your wiki and speed up content creation. Export your entire wiki or specific pages and create a backup for future use.

  • Highly Searchable
    Access Control

    Assign roles like editor, contributor, administrator, and viewer to different users and groups. Take full charge of who can do what in your wiki.

  • Centralize Documents
    Google-Like Search

    Provide an uninterrupted search experience to your employees with our Google-like search system. Relevant articles quickly show up as soon as someone starts typing.

  • Analytics & Reports
    Incredible Integrations

    Integrate wiki software with popular tools like Zendesk, Freshdesk, Google Analytics, Slack, and many more.

Why Is ProProfs the Leading Wiki Software?

Why Is ProProfs the Leading Wiki Software?

Simple to Use
Simple to Use

Whether you are a small business or established enterprise, a beginner, or an expert, ProProfs Knowledge Base is designed for all skill levels. No coding or programming is required. Even with limited or no coding knowledge, you can make the most of this company wiki software.

Everything You Could Possibly Need
Everything You Could Possibly Need

ProProfs Knowledge Base provides the best-in-class features across editing, customization, user management, and collaboration. Creating and publishing a wiki is a piece of cake with our powerful and simple-to-use features.

40+ Ready-to-Use Templates
40+ Ready-to-Use Templates

With ProProfs, you get a template for all your requirements. We offer professionally designed templates that do most of the heavy lifting, making the creation process simpler for you.

Fully Customizable
Fully Customizable

Customize your wiki from the ground up with CSS. Change its structure, layout, fonts, colors, and themes to add a unique touch to your wiki platform. Add your brand name and logo, set a custom domain, and create a company wiki that aligns with your brand.

Honest, Simple Pricing
Honest, Simple Pricing

We have a transparent pricing structure. Pick a plan, and you know what you are going to pay then and there. No hidden charges or last-minute surprises.

Testimonials

Bill Wisell
Bill Wisell

Health Licensing Coordinator, Nebraska Department of Human and Health Services

Excellent Customer Service!
ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
Trever Ehrlich
Trever Ehrlich

Creative Solutions Manager, Kenco Logistics

Our knowledge base has exploded to over 200 useful articles full of relevant data, documentation, images and video
With ProProfs, we've had an explosion in data available to our team; in just a few months, our knowledge base has exploded to over 200 useful articles full of relevant data, documentation, images and video.
Bob Bednarz
Bob Bednarz

Learning & Development Manager, Smokeball

The support has been solid. Issues are always resolved within 24-48 hours.
The client-facing knowledge base we created using ProProfs Knowledge Base software was of significant help in increasing page views and improving engagement rate.
Professor Daniel Stein
Professor Daniel Stein

Director of Technology Initiatives, Touro College.

Everyone should give it a try!
I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
Judy Hutchison
Judy Hutchison

Systems Director, RightAnswer.com

ProProfs made it super easy for us to create individual sites for our software offerings
The software empowered us to implement, update, and maintain user documentation with ease and now we are sorted.
Tom Michael Dela Cruz
Tom Michael Dela Cruz

Training Specialist, The Studio Technologies Inc.

The errors made while processing orders reduced significantly, thanks to ProProfs
We significantly reduced errors in every order, thanks to the centralized source of information we created using ProProfs Knowledge Base Software.
Erik Uhlich
Erik Uhlich

Product Manager, Descartes Systems (Germany) GmbH

Our end-user documentation is constantly growing with ProProfs. We are happy!
The result of using ProProfs Knowledge Base software as our "new" tool for end-user documentation is that even other departments participate in writing articles. The process of user management contributes significantly to producing good quality content. Being a Product Manager, I can review articles and make changes before finally publishing it. Changes that are requested can be done quickly and effortlessly. Thanks to ProProfs, our end-user documentation is constantly growing, and now even other products of the company will find their way into ProProfs. We are happy.

ProProfs is a Recognized Leader in Knowledge Management

Digital Best
American Business Award
Rising Star
Knowledge Management Software
Crozdesk Leader
Brandon Hall
Crozdesk Happiest User
Crozdesk Quality Choice
Digital Best
American Business Award
Rising Star
Knowledge Management Software
Crozdesk Leader
Brandon Hall
Crozdesk Happiest User
Crozdesk Quality Choice

Press & Ratings

ProProfs Knowledge Base Software Capeterra Review
ProProfs Knowledge Base Software FinancesOnline Review
ProProfs Knowledge Base Software G2Crowd Review
ProProfs Knowledge Base Software GetApp Review
ProProfs Knowledge Base Software SaaSGenius Review

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