Wiki Software

Create, collaborate & share knowledge with your teams, clients, and partners

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Create public & corporate wikis
Collaborate to build & share knowledge
Update & manage pages in a click
Customize your wiki, your way

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No credit card required.

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Real-Life Customer Success Stories

We can easily create FAQs in 70+ languages. We also love the Google-like search & SEO features.

Thomas Wicke
Support Engineer, Klippel GmbH

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The ability to publish instantly saves time and cuts costs, critical for our $1 billion+ supply chain operations.

Gavin Lindsay
Director, Business Analysis

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The ability to quickly search with keywords is like having a personal Google for our team!

Taran Hughes
Co-Founder Eave Assistants

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What Is Wiki Software?

Wiki Software is a collaborative tool that allows teams and organizations to create, organize, and share knowledge in a centralized, searchable space. It enables users to build structured internal or external knowledge bases, like company policies, onboarding guides, SOPs, project details, product FAQs, etc.

It streamlines information access and knowledge sharing across departments and locations. With features like real-time editing, version history, permission control, and powerful search, it helps teams stay aligned and reduces repetitive questions or siloed knowledge.

Top Use Cases of Wiki Software

Internal Wiki

An internal wiki is a private, centralized knowledge hub designed for internal teams to document and share company-specific information. It includes SOPs, project documentation, team processes, checklists, and more. Access is restricted to authorized users, allowing departments to collaborate without external exposure.

Reduces repetitive questions
Speeds up onboarding and decision-making
Improves knowledge continuity within teams

Company Wiki

A company wiki serves as an organization-wide knowledge base for all employees. It’s broader than an internal wiki and often includes onboarding guides, employee handbooks, internal policies, company values, and more, making it useful across all departments and roles.

Promotes transparency across the organization
Empowers employees to self-serve critical information
Strengthens company culture and operational alignment

Enterprise Wiki

An enterprise wiki is a scalable knowledge management solution built for large businesses or organizations with multiple departments, teams, or global branches. It offers advanced features like multi-site management, deep permission controls, analytics, and integrations.

Scales seamlessly as the organization grows
Maintains governance and role-based access
Enhances content discoverability and consistency

Customer-Facing Wiki

A customer-facing wiki is a public knowledge base used to provide self-service support for your product or services. It typically includes help articles, FAQs, tutorials, and troubleshooting guides to empower users to find answers without contacting support.

Reduces support ticket volume by enabling self-service
Increases customer satisfaction through faster answers
Enhances SEO and drives organic traffic to your help site

Customize Your Wiki, Your Way

Online wiki software offers modern editing and design capabilities that make your wiki look and feel good. Get access to a range of formatting and styling options and tailor your wiki your way. You can add header and footer to wiki pages, use your favorite fonts, themes, and colors to build a wiki that matches your brand.

Make Information Search Effortless

Enterprise wiki software offers a unified search to help employees discover answers to their questions quickly. Using the right set of keywords and tags, you can make wiki’s content easy to search. Interlink related articles and direct employees to relevant help content. Seamless navigation makes information-gathering a matter of a few clicks.

Set User Roles & Enable Collaboration

Bring the best minds of your company under one roof to create impactful content. With the best wiki software, you can set roles and define the permissions of users and groups. A transparent picture of who is responsible for what helps employees work together in a streamlined way.

Customize FAQs to Match Your Brand

Simple to Use

Whether you are a small business or established enterprise, a beginner, or an expert, ProProfs Knowledge Base is designed for all skill levels. No coding or programming is required. Even with limited or no coding knowledge, you can make the most of this company wiki software.
Everything You Could Possibly Need

ProProfs Knowledge Base provides the best-in-class features across editing, customization, user management, and collaboration. Creating and publishing a wiki is a piece of cake with our powerful and simple-to-use features.
40+ Ready-to-Use Templates

With ProProfs, you get a template for all your requirements. We offer professionally designed templates that do most of the heavy lifting, making the creation process simpler for you.
Fully Customizable

Customize your wiki from the ground up with CSS. Change its structure, layout, fonts, colors, and themes to add a unique touch to your wiki platform. Add your brand name and logo, set a custom domain, and create a company wiki that aligns with your brand.
Honest, Simple Pricing

We have a transparent pricing structure. Pick a plan, and you know what you are going to pay then and there. No hidden charges or last-minute surprises.

All the Features You Need to Share Knowledge

Easy-to-Use Editor

Write and edit content quickly with our AI-powered text editor, which works like MS Word and has WYSIWYG capabilities.

Customize & Brand

Access a wide range of fonts, themes, and colors to tailor and customize your wiki to your requirements.

Import & Export

Import Word docs, PPTs, and PDF files to speed up content creation. Export your entire wiki or specific pages and create a backup.

Access Control

Assign roles like editor, contributor, administrator, and viewer to different users. Take full charge of who can do what in your wiki.

Google-Like Search

Provide a Google-like search system to your teams. Relevant articles quickly show up as soon as someone starts typing.

Incredible Integrations

Integrate wiki software with popular tools like Zendesk, Freshdesk, Google Analytics, Slack, and many more.

AI-Powered Content Suggestions

Speed up your help content creation with generative AI using custom or built-in prompts.

Smart Navigation Tools

Give users a seamless browsing experience with intuitive mini TOCs, breadcrumbs, and helpful “See Also” links.

Multilingual Capabilities

Build a global knowledge-sharing hub by offering your wiki content in multiple languages.

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Join Our Thriving Community

ProProfs made it easy to create individual sites for our software

“The software empowered us to implement, update, and maintain user documentation with ease, and now we are sorted.”

Judy Hutchison

Systems Director, RightAnswer.com
Order processing errors have reduced, thanks to ProProfs

“We significantly reduced errors in every order, thanks to the centralized source of information we created using ProProfs Knowledge Base Software.”

Tom Michael Dela Cruz

Training Specialist, The Studio Technologies Inc.
Our knowledge base now has 200+ articles with multimedia

"With ProProfs, we've expanded the data available to our team; in just months, our knowledge base hit over 200 useful articles with relevant data and multimedia.”

Trever Ehrlich

Creative Solutions Manager, Kenco Logistics
The support is solid. Issues are resolved within 24-48 hours

“The client-facing knowledge base we created using ProProfs Knowledge Base software was of significant help in increasing page views and improving engagement rate.”

Bob Bednarz

Learning & Development Manager, Smokeball
Our end-user documentation is growing. We’re happy!

"ProProfs Knowledge Base software transformed our end-user documentation; other departments now contribute articles. As a product manager, I can review and publish changes quickly. We are happy."

Erik Uhlich

Product Manager,Descartes Systems (Germany) GmbH