What is wiki software?

Wiki software helps you create an internal wiki where information can be stored and accessed easily for organizational use. It provides a secure way to write, organize, and share critical company information and employees’ institutional knowledge.

Teams can collaboratively write and manage content in the wiki, making the wiki creation process better and faster. Modern wiki software supports images and videos, article interlinks, quick search, and robust customization features.

With knowledge management and team collaboration becoming increasingly important in the workplace, employing the right internal wiki software is a smart step in the right direction.

What Is Knowledge Base Software?

Top Use Cases of Wiki Software

Company Wiki
Company Wiki

Enterprise wiki software is perfect for creating a company wiki that acts as a shared information resource for employees. They can use it to get quick access to general company information such as workplace policies, guidelines, workflows, code of conduct, and more. A well-structured and searchable wiki equips employees with the knowledge they need to do their jobs well, ensuring that work happens in a certain way and up to company standards.

  • tick Knowledgebase tick Create an internal knowledge resource
  • tick Knowledgebase tick Equip employees with 24x7 information access
  • tick Knowledgebase tick Centralize company information
Internal Wiki

Team productivity plummets, and work gets hampered when company information is not readily available. The best wiki software helps you create an internal wiki that allows teams to share and access information anytime, anywhere they want. Different teams can work collaboratively to create and maintain the internal wiki and update it from time to time. From standard operating procedures to department-specific information, an internal wiki provides everything teams need to function well.

  • tick Knowledgebase tick Access your wiki anytime, anywhere
  • tick Knowledgebase tick Collaborate to create and maintain wiki
  • tick Knowledgebase tick Boost team productivity

Customize Your Wiki, Your Way

Customize Wiki

Online wiki software offers modern editing and design capabilities that make your wiki look and feel good. Get access to a range of formatting and styling options and tailor your wiki your way. You can add header and footer to wiki pages, use your favorite fonts, themes, and colors to build a wiki that matches your brand.

Make Information Search Effortless

Enterprise wiki software offers a unified search to help employees discover answers to their questions quickly. Using the right set of keywords and tags, you can make wiki’s content easy to search. Interlink related articles and direct employees to relevant help content. Seamless navigation makes information-gathering a matter of a few clicks.

Make Information Search Effortless

Set User Roles & Enable Collaboration

Bring the best minds of your company under one roof to create impactful content. With the best wiki software, you can set roles and define the permissions of users and groups. A transparent picture of who is responsible for what helps employees work together in a streamlined way.

ProProfs Wiki Software Features

  •  Easy online editor
    Easy-to-Use Editor

    Write and edit content with our easy online editor that works like MS-Word.

  • Anytime, Anywhere Access
    Customize & Brand

    Access a wide range of fonts, themes, and colors, and tailor your wiki to your requirements.

  • SEO-Ready
    Import & Export

    Import Word docs, PPTs, and PDF files to your wiki and speed up content creation. Export your entire wiki or specific pages and create a backup for future use.

  • Highly Searchable
    Access Control

    Assign roles like editor, contributor, administrator, and viewer to different users and groups. Take full charge of who can do what in your wiki.

  • Centralize Documents
    Google-Like Search

    Provide an uninterrupted search experience to your employees with our Google-like search system. Relevant articles quickly show up as soon as someone starts typing.

  • Analytics & Reports
    Incredible Integrations

    Integrate wiki software with popular tools like Zendesk, Freshdesk, Google Analytics, Slack, and many more.

Why Is ProProfs the Leading Wiki Software?

Simple to Use
Simple to Use

Whether you are a small business or established enterprise, a beginner, or an expert, ProProfs Knowledge Base is designed for all skill levels. No coding or programming is required. Even with limited or no coding knowledge, you can make the most of this company wiki software.

Everything You Could Possibly Need
Everything You Could Possibly Need

ProProfs Knowledge Base provides the best-in-class features across editing, customization, user management, and collaboration. Creating and publishing a wiki is a piece of cake with our powerful and simple-to-use features.

40+ Ready-to-Use Templates
40+ Ready-to-Use Templates

With ProProfs, you get a template for all your requirements. We offer professionally designed templates that do most of the heavy lifting, making the creation process simpler for you.

Fully Customizable
Fully Customizable

Customize your wiki from the ground up with CSS. Change its structure, layout, fonts, colors, and themes to add a unique touch to your wiki platform. Add your brand name and logo, set a custom domain, and create a company wiki that aligns with your brand.

Honest, Simple Pricing
Honest, Simple Pricing

We have a transparent pricing structure. Pick a plan, and you know what you are going to pay then and there. No hidden charges or last-minute surprises.


  • The errors made while processing orders reduced significantly, thanks to ProProfs.
    We significantly reduced errors in every order, thanks to the centralised source of information we created using Proprofs knowledge base software.
    Tom Michael Dela Cruz
    Tom Michael Dela Cruz,

    Training Specialist, The Studio Technologies Inc.

  • Our knowledge base has exploded to over 200 useful articles full of relevant data, documentation, images and video.
    WithProprofs, we’ve had an explosion in data available in just a few months, our knowledge base has exploded to over 200 useful articles full of relevant data, documentation, image and video.
    Trever Ehrlich
    Trever Ehrlich,

    Creative Solutions Manager, Kenco Logistics

ProProfs is a Recognized Leader in Knowledge Management

Digital Best
American Business Award
Rising Star
Knowledge Management Software
Crozdesk Leader
Brandon Hall
Crozdesk Happiest User
Crozdesk Quality Choice
Digital Best
American Business Award
Rising Star
Knowledge Management Software
Crozdesk Leader
Brandon Hall
Crozdesk Happiest User
Crozdesk Quality Choice

Press & Ratings

ProProfs Knowledge Base Software Capeterra Review
ProProfs Knowledge Base Software FinancesOnline Review
ProProfs Knowledge Base Software G2Crowd Review
ProProfs Knowledge Base Software GetApp Review
ProProfs Knowledge Base Software SaaSGenius Review

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