Creating a knowledge base is incredibly easy with ProProfs. You simply need to sign up and start writing content with our MS Word-like editor.
Why Choose ProProfs Knowledge Base
Millions of users, 24x7 support
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Provide instant 24x7 self-help to customers and empower them to address issues on their own. Reduce your ticket volume by up to 80%. Keep your agents happy and customers happier.
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Monitor how your knowledge base is performing and analyze how adept it is in solving customer issues. Get a sneak-peek into the total number of searches, poorly performing articles, broken links, and much more.
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Our knowledge base software scales as your company grows. It is carefully designed to help you keep your customers and employees delighted. That’s one of the major reasons it is preferred by market-leading brands like Nissan, Acer, Duracell, Sycamore Education, and many others.
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ProProfs Knowledge Base Software has got a feature for everything from writing and editing to customizing and publishing. It’s an all-in-one tool that helps you create a beautiful knowledge base in no time.
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Pick your favorite template to build a knowledge base, documentation, user manual, help site, and more. Customize the template as you want and get your knowledge base up and running in minutes.
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Add users and appoint them as editors, administrators, contributors, and viewers. Manage their roles and keep track of who is responsible for what in your knowledge base.
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Create a knowledge base that resonates with your brand. Customize it with your brand name, logo, fonts, themes, and colors that align well with your brand.
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ProProfs Knowledge Base software teams well with popular tools like Zendesk, Freshdesk, Wufoo, Google Analytics, among others. It also integrates beautifully with sibling tools - ProProfs Help Desk and Live Chat, giving you a 360-degree support experience.
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We have a simple and transparent pricing structure that aims at providing our customers more bang for their bucks. We offer a 100% guarantee because we are confident about our products and the difference they can bring to your business. Pick a package that fits your requirements and fits in your budget and start providing self-help in minutes.
