Home  ›   Blog   ›  19 Best Wiki Software & Competitors for 2023

19 Best Wiki Software & Competitors for 2023

55 million articles in 329 languages – that’s the amount of content Wikipedia possesses. 

Let that sink in!

Wikipedia’s increasing popularity can be attributed to its multilingual and collaborative nature, where people across the globe can find reliable information in a moment.

Imagine if you had something similar in your organization – a centralized wiki software acts as an encyclopedia containing critical information about your policies, projects, offerings, and much more. That would make employee training, knowledge sharing, and collaboration a breeze.

Deploying the right wiki software with the right features can make this possible. It helps you capture, store, and share business information in a streamlined way across every nook and corner of your organization. 

Once it’s deployed, expect your business operations to run more smoothly, projects to get completed on time, and employees achieving peak productivity!

However, the hard part is getting the right tool on board. With a slew of options available online, picking one wiki tool can be challenging. Therefore, we have compiled a list of the best wiki software to help you make the right choice.

Let’s go!

What Is Wiki Software? 

Wiki software is a tool that’s designed to help you build both private and public wikis for both internal and external audiences. By deploying this tool, you can centralize all your business knowledge so that it can be accessed on the go for self-learning and problem-solving. The best wiki software offers top-notch features for content authoring, editing, designing, and publishing – all under a single roof. 

Why Is Wiki Software Crucial for Your Business? 

Employing a wiki tool is the perfect way to democratize business knowledge and make it instantly available to your target audience. This ease of information access leads to multiple benefits that can revolutionize the way your business works. 

1. Aids Team Collaboration

Wiki tools bring your employees under a single roof, helping them work in collaboration by sharing ideas and insights with each other. You can set their roles and permissions that enable them to build and maintain your wiki right from the start. Such a collaborative workspace leaves little to no room for confusion or errors. 

2. Shoots Up Employee Productivity 

The best wiki tools democratize business information and make sure everyone has easy access to it. This takes the hustle and bustle of scouring through scattered files and folders out of the picture. As information access gets streamlined, time and effort are saved, and employees can work more productively. 

3. Aids Customer Support 

Wiki software platforms help you build public wikis that can be accessed by your customers to solve problems independently. Since 81% of customers prefer self-service options to address challenges, a public wiki comes up as an ideal solution that can significantly boost your customer support process. 

Key Features of the Best Wiki Tools 

How do you decide which wiki software will be a worthwhile investment? 

It’s simple. You look at the features it offers!

Let’s learn about the key features of the best wiki tools that you must keep an eye for:  

1. Ready-to-use templates

Pre-designed templates can take a significant load off your shoulders. They offer a pre-defined framework, so you can get started in minutes. 

2. User Access Permissions

This is another critical feature that lets you define the roles and responsibilities of users and groups, so they can work cohesively in building your company’s wiki. 

3. Robust Reports

Built-in reports provide rich insights into how well your wiki is performing and how useful it is for your employees. 

4. Customization options

The best wiki software tools are well-equipped with customization features to help you build wikis that are in sync with your company’s branding. 

5. External Integrations

Third-party integrations speak volumes about a tool’s capabilities. Look out for integrations with the popular survey, collaboration, and analytics tools, when choosing your wiki software. 

19 Best Wiki Software You Can Consider in 2023

Let’s have a quick look at the top wiki software that are worth your consideration in 2023: 

1. ProProfs Knowledge Base

ProProfs Knowledge Base is a popular wiki software

ProProfs Knowledge Base is a popular wiki software noted for its simplicity, versatility, and affordability. Packed with the best-in-class features, this tool lets you build well-structured and highly-searchable wikis that serve up the most relevant information. The tool houses over 40 beautifully-designed templates, 100+ settings, and robust third-party integrations to ensure a compelling self-service experience.   

Key Features: 

  • Save time and get more done quickly with pre-designed templates
  • Set user access roles and permissions to enable collaborative authoring
  • Enhance security using single sign-on and two-factor authentication
  • Set page or folder level restrictions to control content visibility 
  • Collect feedback by adding forms and surveys 

Pricing: Starts from $30/author/month

2. DokuWiki

DokuWiki is a versatile open-source wiki software

DokuWiki is a versatile open-source wiki software that is noted for its clean and readable syntax. Feature-packed and easy to install, this software can be used to build a corporate wiki, private notebook, and software manual. Its built-in access controls and authentication connectors make it a perfect choice for enterprises looking for a solid security system. 

Key Features: 

  • Save and compare wiki versions
  • Translate the wiki in the language of your choice
  • Lock the pages you are editing to avoid conflict between users
  • Customize the layout of your wiki using templates
  • Save automatically to avoid content loss during editing

Pricing: Connect with the website

3. Zoho Wiki

Zoho Wiki is a popular knowledge management tool that lets you build a centralized information repository for your employees. You can customize the portal to your needs and safeguard the content by setting custom permission levels. Zoho Wiki houses an easy-to-use editor that aids faster content creation and publication.  

Key Features: 

  • Create and edit content, add URLs, and add images using WYSIWYG editor
  • Get quick updates to changes made and comments added to your wiki
  • Set your wiki’s logo, header and footer, skin colors, etc. 
  • Create pages and sub-pages for better organization
  • Create separate workspaces each with its own administrative controls 

Pricing: Starts from $2/user/month

4. MediaWiki

MediaWiki is a free wiki software

MediaWiki is a free wiki software that lets you capture and organize knowledge on a centralized platform. Customizable and multilingual, MediaWiki powers popular platforms like Wikipedia and is used widely by organizations across the globe. This wiki tool offers a wide range of extensions to elevate the experience of both creators and users. 

Key Features: 

  • Edit articles and preview them before publishing
  • Use custom CSS to tailor the wiki just the way you want
  • Translate your wiki in multiple languages to serve a diverse audience
  • Install extensions to enhance the functionality of your tool 
  • Set access rights and permissions of different users

Pricing: Free tool 

5. TikiWiki

TikiWiki - An open-source wiki tool

An open-source wiki tool based on a CMS setup, TikiWiki is used by businesses, governments, as well as individuals. This software is flexible and customizable and helps you deliver immersive experiences to your target audience. Easy to install and configure, TikiWiki offers a host of powerful features that assist in writing, structuring, and translating content into your desired language.

Key Features: 

  • Lock pages while editing to avoid conflicts 
  • Notify users through email every time there are edits in a page
  • Track previous changes and compare wiki versions
  • Translate your wiki’s content into your preferred languages
  • Control editing and viewing rights of users

Pricing: Connect with the website

6. Confluence

Atlassian Confluence is one of the best wiki software

Atlassian Confluence is one of the best wiki software that brings people, content, and ideas together in one remote-friendly workspace. It encompasses an intuitive structure where knowledge can be organized in pages and spaces for easy navigation. You also get best-practice templates that lighten the load and help expedite content creation.  

Key Features: 

  • Choose from a wide range of templates and save time
  • Allow teams to co-edit articles and collaborate through comments
  • Keep teams on top of all changes with real-time notifications
  • Set access permissions and control who can access what
  • Track in-progress work using a personalized home feed

Pricing: Starts from $5.75/user/month

7. AllAnswered

AllAnswered is an all-in-one knowledge management system

AllAnswered is an all-in-one knowledge management system that assists you in everything right from wiki creation and Q&As to analytics. Powered by AI, this wiki platform is noted for its built-in workflows, best-practice templates, and powerful integrations with tools such as Slack, Jira, GitHub, Google Docs, Google Slides, Figma, and many more.

Key Features: 

  • Build content effortlessly with pre-designed templates
  • Elevate your wiki’s security with two-factor authentication
  • Customize your wiki and give it your brand’s unique touch
  • Set workflows to keep your wiki up to date
  • Gain rich insights into user activities and self-service patterns

Pricing: Starts from $3/user/month

8. Helpie WP

Helpie WP

Helpie WP is a WordPress knowledge base wiki plugin equipped with dynamic capabilities that help you communicate seamlessly with your customers and internal teams. This wiki solution allows you to control user access at global, topic, and article levels. There are inbuilt styling options for customization and a powerful versioning system to keep your wiki up to date. 

Key Features: 

  • Track revision history and stay updated with all article changes
  • Control who can access, edit, and approve your articles
  • Capture user feedback through votes and comments
  • Deliver accurate search results based on contextual weightage
  • Restrict access to specific content using roles and passwords

Pricing: Connect with the website

9. SlimWiki

SlimWiki - A simple and feature-rich wiki tool

A simple and feature-rich wiki tool, SlimWiki gives special focus to the layout and typography of a wiki so that you can be laser-focused on content creation. It is a cloud-based solution that works well for small teams and offers a mobile-optimized UI. Deploying this software gives you access to features for tracking page history, managing files, and boosting your wiki’s security. 

Key Features: 

  • Track and revert changes made to articles
  • Drag and drop images to your wiki for an interactive experience
  • Choose a template layout that fits your company’s branding
  • Create a wiki that’s fully responsive to desktop and mobile devices
  • Set up a custom domain and give your wiki a unique identity

Pricing: Starts from $20/month

10. Kipwise

Kipwise

This list of the best wiki software is incomplete without the mention of Kipwise. This tool works best for Slack teams whose focus is team collaboration, onboarding, and knowledge management. It offers a unified search system that delivers AI-powered suggestions to teams, so they can make the right decisions and work productively. 

Key Features: 

  • Set up a content review flow for up-to-date articles
  • Allow multiple users to edit the same page at the same time
  • Get started quickly with ready-to-use templates
  • Build a brand-aligned wiki with custom branding and SSO
  • Let teams search for information directly in Slack

Pricing: Starts from $4.25/user/month

11. Notion

Notion is one of the best wiki platforms

Notion is one of the best wiki platforms that aim to make your life easier by providing you with an all-in-one workspace. You can fully customize your dashboard through simple drag and drop and manage the workspace’s accessibility by defining user roles. The best part is Notion allows users to co-edit documents and collaborate with each other via internal comments. 

Key Features: 

  • Connect Notion with your favorite apps to automate the workflows
  • Let teams co-edit your wiki and collaborate through comments
  • Modify the template to your liking and get work done faster
  • Set advanced permission levels to manage user access
  • Increase security using SML-based Single Sign-On

Pricing: Starts from $4/month

12. Slab

Slab is another popular wiki solution

Slab is another popular wiki solution that deserves your valuable time and attention. Designed for both tech-savvy and non-technical users, Slab offers an intuitive interface with modern editing capabilities that help you stay laser-focused on the content creation part. You can organize content in folders and tags and make information easy to discover. Slab integrates with numerous third-party applications, ensuring an exemplary experience. 

Key Features: 

  • Organize topics in folders and tags for easy browsing and navigation
  • Pull relevant answers from Slab and all integrated tools for a unified search experience
  • Create content that looks good by default
  • Integrate Slab with spreadsheets, slide decks, and other such tools
  • Manage users and their permissions at scale

Pricing: Starts from $6.67/user/month

13. PmWiki

PmWiki is a robust content management system

PmWiki is a robust content management system for collaborative wiki creation. The tool doesn’t require you to be a pro at coding. Even if you are a beginner with little to no coding skills, you can make optimal use of this software. There are different skin and HTML templates you can choose from to give your wiki the desired look and feel. Additionally, you can also password-protect your site and control user access to boost security. 

Key Features: 

  • Customize your wiki just the way you like 
  • Control who can read and edit your wiki
  • Embed forms in your wiki to capture feedback
  • Allow multi-user collaboration to avoid editing conflicts

Pricing: Connect with the website

14. XWiki

XWiki is a free wiki software

XWiki is a free wiki software used by small organizations as well as large firms to create first-generation and second-generation wikis. While the first-generation wikis are majorly for content collaboration, the latter is for blogs, forums, and task management. With over 600 extensions, themes, and macros, XWiki helps you build stellar wikis that look good and feel familiar. 

Key Features: 

  • Create content and generate flawless output using WYSIWYG editor
  • Track, compare, and roll back to previous versions 
  • Stay on top of all wiki changes with RSS feeds
  • Translate your wiki in over 40 languages for a diverse audience
  • Increase wiki security through password controls

Pricing: Connect with the website

15. YouNeedaWiki 

You Need a Wiki

You Need a Wiki integrates directly with Google Drive and Google Docs, giving you a stellar wiki creation experience. All you have to do is import your Google Drive files and start creating your company wiki. Finding content is a breeze with its nested tree menu and speedy interface. Live collaboration and advanced formatting are other powerful functionalities of this wiki tool. 

Key Features: 

  • Set up your wiki using Google Docs
  • Import your Google Drive folders in seconds
  • Create a table of contents and link to other documents easily
  • Set up read-only mode to prevent accidental updates
  • Let your team collaborate in real-time while creating wikis

Pricing: Starts from $10/10 users/month

16. MindTouch

MindTouch

From content authoring and organization to maintenance and analytics, MindTouch assists you across all areas of wiki creation. Using this tool, you can configure user permissions and set privacy levels for your wiki. MindTouch also offers built-in reports to track self-service patterns and uncover useful insights to amplify your wiki’s performance.  

Key Features: 

  • Modify source content and update it across articles to save time
  • Configure user roles and permissions for collaborative editing
  • Localize your wiki in the language your audience speaks
  • Use templates to create and edit wiki pages
  • Add a table of contents and use custom elements to create a brand-aligned wiki

Pricing: Connect with the website

17. Tettra

Tettra

Tettra helps you answer repetitive questions right where they arise so that your employees can work hustle-free and give their best at every task. This online wiki tool helps you to get all your wiki’s content verified by subject matter experts before the final publication. You can also identify knowledge gaps and get relevant content suggestions for regular clean-up. 

Key Features: 

  • Author and edit your wiki’s content using a simple editor
  • Quickly find what you are looking for in your wiki
  • Export your wiki’s content to HTML for quick migration
  • Get detailed monthly analytics on wiki usage
  • Answer questions right in your Slack or MS Teams accounts

Pricing: Starts from $8.33/user/month

18. TiddlyWiki

TiddlyWiki is another open-source wiki software that helps you build your wiki under a single roof without the unnecessary to and fro. It is a unique non-linear notebook that allows seamless capturing, storing, and sharing of information. The tool houses an editor, using which you can write and preview content, add images, and even import files through simple drag and drop. 

Key Features: 

  • Write, edit, and preview content using a simple editor
  • Import files directly to your wiki for quick content creation
  • Customize your wiki by adding a table of contents and background images

Pricing: Connect with the website

19. Wiki.js

Wiki.js

Wiki.js encompasses an intuitive interface and is compatible with multiple platforms. You can completely customize your wiki using light and dark modes to give it the desired shape and feel. Whether you want a wiki for your employees or for your customers, you can create both with equal ease by setting the access as private or public. 

Key Features:

  • Build content effortlessly using WYSIWYG editor
  • Localize your wiki in the language of your choice
  • Upload and manage media assets in a centralized
  • Manage users and assign roles to aid collaboration 
  • Create your own themes for a personalized look

Pricing: Connect with the website 

It’s Time to Make the Call 

You now have a comprehensive list of the best wiki software. 

Out of these, some are self-hosted and free, others are cloud-based and paid. The tools share some similar features but are also unique at different levels. Compare them on their features, ease of use, and affordability, and pick the one that best fits your needs.

If you are confused about which tool to consider, we have some recommendations for you. 

You can go for ProProfs Knowledge Base if you want a hassle-free experience. The tool comprises stellar features and comes at a budget-friendly price. Tettra is another tool you can try for its ease of use and Slack integration. 

6.3k
Reads
Share this article on

Do you want a free Knowledge Base?

We have the #1 Online Knowledge Base Software for instant self-help

About the author

Brayn is a knowledge management expert. He has been published in CustomerThink, PointVisible and Apruve. As a customer support specialist at ProProfs, Brayn has been instrumental in building a robust knowledge base and documents that help support executives keep every customer delighted. You can catch up with Brayn on Twitter and LinkedIn.