Systems/Operations Manager, RightAnswer.com
Founded in 1996 by chemical industry experts, RightAnswer.com started its journey as a custom software development and consulting firm. Today, we are a leader in online regulatory compliance SaaS systems serving Environment, Health, and Safety (EHS) markets worldwide. We provide reliable knowledge solutions and cost-effective document support to chemical manufacturers and distributors, plant personnel, and research and educational institutions.
We were looking for a way to easily document our software solutions and maintain current documentation for our users.
ProProfs Knowledge Base provided us the perfect solution. We use it to create user documentation for our various software offerings. Besides, the software helps us build individual sites for different products. So, now each of our products has a separate site that comprises all the required information.
The software empowered us to implement, update, and maintain user documentation with ease, and now we are sorted.
We are building a 100-year company with a mission to DELIGHT customers. People think we’re crazy to offer phone, chat, and email support. We still do it. When it comes to awesome support & building delightful software, we go the distance - try it, and you will love it.
