Looking for the Best Zendesk Knowledge Base Alternative?

Write a piece of content once and re-use it at multiple places in your knowledge base. Relieve yourself from writing the same text over and over again.

ProProfs Knowledge Base works well with Google Analytics, Google Translate, and Google Fonts. Utilize these powerful integrations to provide a stellar self-service experience to your audience.

Create a custom domain for your help site and make it known to your target audience.

Enable your teams to set custom status for knowledge base articles. These work well when they need suggestions or inputs from specific individuals.

Monitor the login time of authors, the total number of reads on their articles, the number of upvotes and downvotes received on articles, and much more.

Allow only specific IP addresses to view and access your knowledge base. This works great if you want only a few selected individuals from specific locations to view your knowledge base content.