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ProProfs Editorial Team

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ProProfs Editorial Team

Knowledge management specialists |

The ProProfs Knowledge Base Editorial Team is a passionate group of knowledge management experts dedicated to delivering top-notch content. We stay ahead of the curve on trends, tackle technical hurdles, and provide practical tips to boost your business. With our commitment to quality and integrity, you can be confident you're getting the most reliable resources to enhance your knowledge management initiatives.

Articles by ProProfs Editorial Team

Code Documentation: Importance, Common Types, Challenges & Best Practices

In the ever-evolving dimension of software development, code documentation is an essential yet often overlooked part of the development process.  A study by GitHub highlights that incomplete or outdated documentation is a prevalent problem, affecting 93% of respondents and often leading to frustration among developers.  The need for code documentation arises from its ability to...
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Software Documentation Guide: Importance, Types, Best Practices & Examples

In the evolving world of software development, documentation is pivotal in bridging the gap between complex codebases and their users, developers, and stakeholders.  Software documentation has the potential to address a myriad of challenges by providing clear, concise, and essential information that enhances usability, facilitates maintenance, and ensures the longevity of software projects. According to...
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Technical Documentation: Types, Benefits, Best Practices & Examples

Technical documentation serves as the backbone of user support and product understanding in the technology sector. It guides users through the complexities of products and services and provides a reference point for developers and stakeholders. GitHub’s survey reveals that incomplete or outdated documentation is a pervasive problem, observed by 93% of respondents, yet 60% of...
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Top 10 Best Technical Documentation Software & Tools for 2024: The Guide

In my 10+ years in the knowledge management & customer support domain, I’ve observed that proper documentation is the foundation for enabling effective communication among team members and guiding users through the product.  However, crafting clear, comprehensive, and accessible technical documentation has challenges, like keeping documents up-to-date with the latest software updates and managing vast...
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10 Best IT Documentation Software & Tools for 2024: The Guide

In the dynamic world of information technology, effective IT documentation software emerges as a linchpin for operational success and resilience.  As someone steeped in knowledge management and customer service for 10+ years, I’ve observed that robust IT documentation and IT documentation tool crucially mitigate the risks associated with knowledge silos, streamline training and onboarding, and...
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User Manual for Cameras – Benefits & How to Create One

User manuals for cameras can be lifesavers for both amateur and professional photographers alike.  Without a manual available, users often struggle to figure out the correct way to use their cameras, leading to frustration and potentially missing out on capturing important moments.  In this blog, we will discuss how to create a user manual for...
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User Manual for Phones – Importance & How to Create One

We live in an age where we find ourselves intricately connected to our phones. And no matter how big of a techie we think we are, figuring out a new phone’s functions can be quite a puzzle. This is where a well-crafted user manual for phones becomes an invaluable guide, helping us make the most...
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Top 10 Technical Writing Tools for Creating User Manuals for 2024

Having been in the knowledge management domain for a decade, I have seen how the right technical writing tools for user manuals can transform the daunting task of manual creation into a streamlined, efficient process.  User manuals bridge complex products and end-users, offering solutions to common problems, enhancing product understanding, and improving user experience.  In...
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How to Create a User Manual Online for Free with Free User Manual Creator

A user manual demystifies product usage and significantly enhances the user experience by providing clear instructions, troubleshooting tips, and helpful insights.  But will it cost you thousands of dollars, or can you create user manual online for free? The good news is that you get started for free!  In this blog, we are going to...
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External Documentation: Types, Benefits, How to Create One & Examples

Today, information is our greatest asset and biggest challenge, and most businesses have seen both sides of the coin. When it comes to a structured approach to storing and sharing information, external documentation is the desired side of the coin.  It’s not just a collection of user manuals, API guides, or help sections; it’s a...
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