Knowledge Management Blog | ProProfs Knowledge Base

Top 10 KnowledgeOwl Alternatives & Competitors in 2024

While searching for knowledge base solutions, chances are you might have come across KnowledgeOwl. Companies like Frontier Airlines, DevResults, and Inspired eLearning have used KnowledgeOwl to boost their customer support and internal team management. No matter how impressive KnowledgeOwl looks at first, it may not be the right fit for all businesses. Honestly, the tool...

10 Best Slab Alternatives & Competitors 2024

While searching for knowledge base software, chances are you might have bumped into Slab. Built for the modern workplace, Slab helps teams collaborate and be their productive best at work. The tool is undoubtedly great for companies looking to democratize company knowledge and make internal work processes seamless. But no matter how shiny the features...

Top 10 Bloomfire Alternatives for 2024

Are you currently using Bloomfire but having second thoughts about it? Do you want a smarter and more effective solution to your business requirements? If that’s so, you’ve come to the right place. Bloomfire is a great tool for internal knowledge management. It helps you tap into your most important resource, i.e., knowledge, and leverage...

Corporate Wiki vs. Knowledge Base: Which One Is Best for Your Business?

It is a well-known fact that knowledge is a critical business asset. Behind every game-changing decision, successful deals, and powerful strategies, is the knowledge you have gained over the years. It’s this knowledge that creates enduring value for your company, employees, and customers. Knowledge is inarguably a major driving force for continued business growth and...

How to Create an Internal Knowledge Base: A Complete Guide with Tools & Software

Employees spend an inordinate amount of time every single day looking for information tucked away in documents, email chains, and spreadsheets. When valuable work time is spent on trivial tasks like information gathering, employee productivity, creativity, and performance take a hit. An internal knowledge base is the best solution to this persistent problem faced by...

How to Create a Private Wiki: Complete Guide

What is the first thing that comes to your mind when you read the word – wiki? We all know the answer. It is Wikipedia. You’d be surprised to know that Wikipedia is the 6th most-visited website worldwide. Innumerous people across the globe turn to Wikipedia to get the latest information about a variety of...

25 Best FAQ Page Examples to Inspire 24×7 Customer Service

Nobody likes to do the same thing repeatedly unless it’s about having your favorite meal or listening to your favorite song on a loop, right? Businesses do realize that, too. This is why most create FAQs (Frequently Asked Questions) on their website to avoid manually answering common and repetitive questions. This page consists of questions...

FAQ Page Best Practices: How to Optimize Your FAQ Section

When you are busy crafting marketing or customer service strategies, there is a bleak chance that FAQs will even cross your mind. This is the story of almost every business. An FAQ section is a hidden, underutilized tool on your website that constantly screams for attention but to no avail. It leads a life of...

15 Hot Knowledge Management Trends for 2024

In this hyper-connected era, a Tsunami of knowledge is being generated and shared by organizations. If estimates are to be believed, a mind-boggling 59 zettabytes of data was generated in the year 2020 alone. But the bitter truth is that knowledge alone cannot work its magic. Knowledge should be tied to action to deliver real...

Organizational Learning – The Key to Survive, Sustain & Succeed

Are you one of those organizations struggling with stagnant growth and stunted innovation? Well, it’s time you took your organization towards the learning curve and changed for the better. At a time when the competition is at its peak, technology is advancing, and customer preferences constantly shifting, sticking to old ways is extremely risky. The...

Knowledge Management Blogs

Popular Articles