Knowledge Management Blogs

Technical writing is an art that is challenging but not impossible to master.  While anyone can build technical documentation that feels fluffy and complicated to read, only an exceptionally skilled technical writer can explain a product in a simplified way that even a layman can easily understand. In-demand technical writers today are not just good...

Having explored a variety of documentation software and online documentation tools, I’ve learned how these tools can be used to streamline workflows, enhance collaboration, and secure data integrity across projects and teams.  They can address challenges like organizing vast amounts of information, ensuring consistency in documentation standards, and facilitating real-time collaboration across global teams to...

Employees often have a hard time understanding and implementing the always-evolving business processes.  Productivity and efficiency witness a sharp drop when employees encounter challenges making heads and tails of their business processes.  That’s precisely why you need to document your process workflows.  A dedicated document workflow acts as a single source of truth, explaining to...

Writer’s block feels like a mountain to climb when it comes to technical writing! Adding to the complexity is the pressure of structuring and designing technical documentation to ensure the end users can easily understand it. No wonder there’s a growing demand for technical writing tools out there! Having explored and utilized various technical writing...